• Services

  • What "kind" of kennel are you?

    We care for both dogs and cats while you are away. Either for the night, the weekend or multiple week stays. Our property contains both a house as well as a kennel. On the first floor of the house is where our dog Sadie sleeps, as well as any puppies and small dogs that required extra attention. The second floor of the house contains two bedrooms where cats stay. Never to be mixed with dogs or other cats. The kennel contains 14 individual runs for dogs to eat and sleep, and an indoor play area for inclement weather. Outside we have four large leash free fenced yards for supervised play time.

  • What does being licensed mean?

    Our property is inspected annually to ensure that our facilities adhere to the by-laws defined by the City of Kawartha Lakes to ensure that the dogs in our care are well treated and looked after. The current kennel by-laws can be found here

  • Your rates are listed at $35/night, what does that mean, and what will that actually cost me?

    For one dog we charge $35 for each night that they stay with us, this price already includes HST and is the total price. If your dog is staying more than one night you can pick up or drop off anytime within our open hours without penalty. If your dog only stays one night we do have a set check out time of 12pm. Picking up your dog after 12pm for a single night stay will be subject to an additional night charge.
    For Example:
    If a dog stays one night and checks out before 12pm, the total cost is $35.
    If a dog stays one night and checks out after 12pm, the total cost is $70 ($35 x 2 nights).
    If they stay two nights, and checks out anytime during our open hours the total cost is $70 ($35 x 2 nights).
    If they stay three nights, and checks out anytime during our open hours the total cost is $105 ($35 x 3 nights), and so on.
    If you need to pick up your dog outside our open hours, let us know ahead of time. There will be a $5 fee applied to the total cost

  • Do you breed/sell dogs?

    We do not breed dogs, however you may want to consider adopting a dog instead: http://www.hskl.ca/adoption.html
    "Saving one dog may not change the world, but for that one dog, the world will be changed forever"

  • Do you do dog or puppy training?

    While we don't offer formal dog training, there can be positive effects of bringing your dog to stay with us regularly where they can learn to play and socialize with other dogs. This helps them interact with other dogs later in a non-aggressive manner. Even older dogs that aren't used to being around other dogs can benefit, as we can have them interact with other dogs in a controlled environment to help create positive experiences and associations with other dogs.

  • Do you do grooming?

    We do not currently do grooming, but we have the facilities to wash dogs when needed.

  • Do you transport dogs for pickup and dropoff?

    We do not currently offer pickup or dropoff transportation. Depending on your location we may be able to get you in touch with someone who can.

  • Before First Visit

  • My dog has never been boarded before, what can I expect?

    Depending on the temperament of your dog, the first day or two being boarded away from home can be stressful for them, however we do everything we can to make the experience a positive one. We keep a set routine with outside play times to give them a sense of structure and purpose. Initially we don't mix them with other dogs to prevent them from getting overwhelmed, and to allow them to explore our yard uninterrupted. Typically a dog that is stressed will not eat for the first day or so. This is completely normal behavior, a dog will not starve themselves and will eat when they are hungry or when they are more comfortable.

  • I'm going to be away for a few weeks can you help?

    Absolutely, we can accommodate long term stays and we even including discounts for stays 10 days or longer.

  • How soon do I need to book?

    There is no exact answer for this and it may varies based on time of year. Our busiest times are Christmas, March break, and Summer break (July and August). We tend to get early bookings for these periods, so the sooner you book the better. You can even tentatively book dates to hold a spot and then modify them later to help secure your spot. For the rest of the year, weekends are busier than weekdays and as such tend to require more notice. During our low periods, 24 to 48 hours notice is enough time to book your pet's stay. Where in high periods 2-3 weeks in advance notice would be recommended

  • What can I do to help prepare my dog/cat for their stay

    To prepare for your dog/cat's stay you can help us with the following:
    - Let us know of anything to watch out for, such as behavioral or physical conditions that may need to be monitored.
    - Package food in a small or re-sealable container
    - Provide extra food if there is a chance that there stay may be extended
    - Pre-package their food for each meal (this is not required, but helpful for us)
    - Leave your bowls at home, we have stainless steel bowls that we use
    - Provide updated emergency contact info
    - Provide updated copy of vaccinations (On their first visit and again each year when vaccinations are renewed)
    - While we have plenty of bedding and toys, you're pet may want something they are familiar with, so feel free to bring your own.

  • Do I need to put down a deposit?

    No, there is no deposit required, however if your plans change, please text, email or call as soon as you know: 705-731-0436.

  • First Visit

  • Where exactly are you?

    We are on Pigeon Lake Road also known as Highway 17. Look for the big blue sign with the paw print on it, 10 mins south of downtown Bobcaygeon.
    If coming from the south (Lindsay, Peterborough, Toronto): We are at the bottom of the hill right after Peller Court.
    If coming from the north (Bobcaygeon, Fenelon Falls, Coboconk): We are a few houses past the big red barn. See our Contact page for an interactive map.

  • I've arrived in the parking lot, where do I go now?

    If you have a cat, puppy, or small dog that is staying in house, come to the front door. For dogs staying in the kennel come to the gate at the side of the house. We have an alarm that goes off when entering our driveway. We will greet you and help you from there. Additionally, we recommend texting or calling us when you head out here and we will keep an eye out for you: 705-731-0436.

  • My plans have changed and I need to cancel my visit?

    No problem, you can text, email or call to let us know. To allow others a spot, please advise as soon as you are aware that your plans need to change: 705-731-0436. No cancellation fees applied.

  • My plans changed and I need to stay longer

    No problem, you can text, email or call to let us know as soon as you are aware that your plans need to change: 705-731-0436. This way we can make sure that we have the space for them. It's best to include extra food when dropping them off in case this happens.

  • I gave you a time for pickup or dropoff, but I'm ahead of or running behind schedule

    No problem. We understand that life happens and doesn't always work out the way you planned. You can text, email or call, multiple times if needed, to provide updates: 705-731-0436. We'd rather be over-updated then not updated at all.

  • Will I be charged an extra night if I pick up later in the day than when I dropped off?

    If your dog is staying more than one night you can pick up or drop off anytime within our open hours without penalty. If your dog only stays one night we do have a set check out time of 12pm. Picking up your dog after 12pm for a single night stay will be subject to an additional night charge.
    For Example:
    If a dog stays one night and checks out before 12pm, the total cost is $35.
    If a dog stays one night and checks out after 12pm, the total cost is $70 ($35 x 2 nights).
    If they stay two nights, and checks out anytime during our open hours the total cost is $70 ($35 x 2 nights).
    If they stay three nights, and checks out anytime during our open hours the total cost is $105 ($35 x 3 nights), and so on.
    If you need to pick up your dog outside our open hours, let us know ahead of time. There will be a $5 fee applied to the total cost

  • What method of payment do you accept?

    We accept Cash, Cheques, and E-transfers (which can be sent to info@bobcaygeonpetretreat.com).
    Note: Most people pay at the end of their stay on pick-up, but you are free to pay on the initial drop-off if you'd like.

  • Do I tip?

    While tipping is by no means required, if you have a great experience you may choose to do so.

  • Are there other ways to show my appreciation?

    Absolutely! Word of mouth is probably the biggest thing you can do for us. Tell your friends and family about your experience with us. Write a review either on other websites such as google, or e-mail it to us and we'll add it to the testimonial page on our website. Additionally you can donate sturdy dog toys and old towels and blankets as we can always use more.

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Paw PrintWe welcome you to text, e-mail or call to book a stay with us or to arrange a walkthrough.